At LuxeCharm, we’re proudly a Johannesburg-based South African brand.

• Our LuxeCharm Originals Collection ships directly from Johannesburg.
  
• As we expand globally this year, some collections — including the LuxeCharm ID Series, Petal Whisper Collections, and Toe Nails — may also be fulfilled from our overseas warehouses to ensure more reliable delivery for international customers.
  
• The total amount displayed at checkout already includes all costs, so you won’t need to pay any additional import duties or handling fees on delivery.
  
• All parcels come with tracking information once dispatched, and are shipped via trusted logistics partners such as Buffalo Logistics and YunExpress.
  

We value transparency and want every LuxeCharm experience to be smooth and worry-free. If you have any questions, feel free to contact us at support@luxecharm.co.za.

How do I choose the right sizes? How do I apply or remove press-on nails?

For the perfect fit and long-lasting wear, please refer to our Sizing Guide (with step-by-step instructions and video tutorials).

If you’re shopping the LuxeCharm ID Series, there’s no need to measure—each set includes 120–150 nails in multiple sizes (XS–L), so you’ll always find your match. Plus, every LuxeCharm ID set comes with a free Sizing Kit to help you discover your ideal fit for our Handmade Collections (10 nails per set, available in fixed sizes XS, S, M, or L). If you’re unsure about sizing, starting with the ID Series is the easiest way to shop with confidence.

For detailed application and removal instructions, please see our Application & Removal Guide.

Yes! LuxeCharm Nail Glue is safe, durable, and SGS-certified for quality and safety. It is formulated with Ethyl Cyanoacrylate and Polymethyl Methacrylate, free from harmful substances such as heavy metals, free formaldehyde, and organic solvents—ensuring a non-toxic and gentle experience for natural nails. Our glue is designed for dual use:

· Long-lasting wear: Keeps press-on nails securely in place for up to 45+ days.

· Nail decoration application: Effectively adheres charms, rhinestones, and other nail accessories to press-on nails.

With LuxeCharm, you can achieve a salon-quality, long-lasting manicure at home—safely and effortlessly.

The wear time depends on your application method:

• With standard tabs: Nails typically last 3–5 days.
  
• With LuxeCharm Sticky Tabs Pro: Our upgraded adhesive keeps nails secure for 8–14 days when applied properly.
  
• With nail glue: For the longest hold, nails can stay on for up to 28 days. We suggest pairing our glue and remover with the LuxeCharm ID Series, which includes 120+ nails in multiple sizes—so you can change and reapply as often as you like.

Acrylic and gel nails can weaken and damage your natural nails, especially when removed incorrectly. For those with medium or long nails, breaking a fake nail can also cause your natural nail to crack or split. Press-on nails are a safer option—they won’t damage your natural nails or nail beds, even if your nails are longer or have broken. When applied and removed properly, they offer a durable, beautiful solution while protecting your nails.

• Handling Time: All orders are processed within 1–3 business days. Please note that orders are not processed or shipped on weekends or public holidays. Once your order is dispatched, you’ll receive an order confirmation and tracking information.

• Shipping Time: Delivery typically takes 8–12 business days, depending on your location.

Please make sure to enter a valid email address and phone number at checkout.

We’ll send your tracking number as soon as your order ships. Our trusted logistics partners, Buffalo and YunExpress, handle all deliveries to ensure your order arrives safely and on time.

If you have any questions about your order, feel free to email us at support@luxecharm.co.za.

The LuxeCharm ID Series is an easy-to-use, ready-to-wear press-on nail collection designed for both effortless direct wear and creative customization. Each set includes 120+ press on nails in 15+ sizes and multiple shapes—so you don’t need to measure to find your perfect fit.

Whether you prefer a clean, natural look with soft nude tones and a salon-quality gel finish, or want to elevate your style with charms, stickers, and decorations, this collection has you covered. From classic white French tips to trendy designs like blush, glass, glazed donut, and ombré, the LuxeCharm ID Series perfectly blends minimalism and elegance for every mood and occasion.

Plus, every set comes with a surprise charm or sticker, so you can personalize your nails right from the start!